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Frequently Asked Questions!

If I make a mistake in my video, how can I fix it?

You can make any changes to your video up until the point that you actually submit your order. We recommend submitting your videos for preview before submitting an actual order to ensure your video turns out the way you expected.

How can my video be used once it has been purchased?

You can upload your video to social sites like YouTube, Twitter, and Facebook. You can send it to anyone via e-mail and upload it to your own website. You can even use it for a television commercial.
Essentially, you can distribute it as you see fit.

What is the limit to the size of videos that can be uploaded into a template?

We allow 30 seconds or less of custom video to be uploaded to your account.

Can I sell the video that I make using EditLot?

Yes. As long as you don’t sell it as part of a library or as stock video

What video file types do you accept?

We accept .wmv, .mp4, or .mov video formats.

Does the template belong to me once I use it?

The templates themselves remain the property of EditLot, but the video you create is yours to distribute.

What payment methods do you accept?

EditLot accepts Visa, Mastercard, and American Express.

Do you store my credit card details?

EditLot never stores your credit card details. Paypal and Razorpay are PCI compliant payment processor and handles the entire transaction.

Who handles payments?

EditLot uses paypal and RazorPay to handle payments. paypal and razorpay are globally renowned, PCI compliant payments processing companys. You can learn more about them at paypal.com or razorpay.com